Privacy policy
This Privacy Policy has been updated and is effective as of May 30, 2024
This Privacy Policy describes how we collect, use, and disclose the Personal Data you provide through the website https://matrixdispatchllc.com/ (“Site”).
This Privacy Policy also describes the choices available to you regarding our use of your Personal Data and how you can access the information. We respect your privacy, and we take protecting it seriously.
The Privacy Policy governs how the Provider uses, collects, and discloses the information gathered from or provided by users of this Site located in the United States.
This Privacy Policy should be read and then you can full the contect us forum https://matrixdispatchllc.com/index.php/contact-us/.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you disagree with this Privacy Policy, you should refrain from using our Site.
The data and along with the phone number get your consent that we will send you marketing text messages and our company information from our any number, but that number will contain our company name i.e (MATRIX DISPATCH LLC)
By accessing or using our Site, you agree to this Privacy Policy.
1. Definitions
1.1. “Personal Data” herein shall mean information related to an identified or identifiable natural person;
1.2. “GDPR” means EU General Data Protection Regulation;
1.3. “CCPA” means California Consumer Privacy Act.
2. Use by Users from the United States and Outside the United States
2.1. The Site is intended for use only by users located in the United States, and Canada.
2.2. If you are located in the United States, by providing Personal Data to us, you consent to the processing, including collecting, storing, using, disclosing, sharing, and transferring your Personal Data provided to us, as prescribed in this Privacy Policy.
2.3. If you are located outside of the United States (other than for users located in Canada), by providing Personal Data to us, you are consenting to the transfer and/or transmission of your information into the United States or to the location of the Provider’s data storage facilities which may exist outside of the United States, and to the collection, use, and disclosure of your information in accordance with this Privacy Policy. You also acknowledge that the laws of the jurisdiction where the data is kept will determine the protections afforded to your Personal Data and that such protections may not be as strict as your home jurisdiction. The Provider stores and processes the Personal Data it gathers through your use of the Site in the United States or in the location of the Provider’s data storage facilities, which may exist outside the United States.
2.4. We do not intentionally collect data from EU persons. If we acknowledge that a person from the EU provided Personal Data to us, it will be maintained as prescribed in Section 12, “Users from the EU”, below.
2.5. If you are located in Canada, then the terms of this Privacy Policy, as amended and supplemented by the Canadian Privacy Policy Statement contained herein, govern your use of this Site.
3. Scope of this Privacy Policy
3.1. This Privacy Policy applies to the Site, and it does not apply to other websites, including other websites operated by the Provider, its Affiliates or service providers, or sites that may be operated by others, each of which is operated and managed by a separate company under separate terms and conditions together with separate privacy policy, except as otherwise specified on those websites. When visiting other websites, even via links provided through the Site, please review the applicable privacy policies to be sure their terms are acceptable to you.
4. The Information We Collect
4.1. We may collect the following Personal Data: a user’s full name, email address, address, and phone number. We may also collect business information from users, such as employment or business experience, including the types of trucks used.
4.2. We collect Personal Data when you directly provide it to us, such as when you send us information via email, contact forms available on the Site, or other electronic message services. IF YOU DO NOT WANT US TO PROCESS PERSONAL DATA FROM YOU, PLEASE DO NOT PROVIDE IT TO US.
5. The Information We Collect Automatically
5.1. We may also collect information automatically as users navigate through and utilize the Site, including information about a user’s equipment and information about a user’s computer, Internet connection, browsing and usage actions, and patterns of the Site, including as follows:
(a) We record general statistical and tracking information, such as the date and time the Site is accessed, the features of the Site viewed or utilized, and the time spent using the Site;
(b) We receive and record information about a user’s computer and its systems and in our server logs from a user’s browser, including an IP address (the Internet address of a computer), identification of the computer and its systems, the type and version of the web browser, referrer addresses and other server log information. IF YOU DO NOT WANT US TO COLLECT INFORMATION FROM YOUR COMPUTER OR MOBILE DEVICE, DO NOT USE THE SITE.
5.2. We may also collect information automatically when you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this Privacy Policy, including when such websites are operated by the Provider or our Affiliates.
5.3. The processing of such data is based on a legitimate interest and is performed only for the purposes specified in this Privacy Policy — to analyze the data collected for market research purposes.
6. Our Use of Your Information
6.1. We may use the information that we collect about you or that you provide to us as set forth above, including your Personal Data, as follows:
(a) For the Provider’s and/or its Affiliates’ business purpose (including, without limitation, evaluating the possibility of cooperation);
(b) To provide users with the information, products, and services;
(c) To fulfill any other purpose for which you provide the information to us;
(d) To notify you about changes in the Site or its governing documents;
(e) To allow you to participate in interactive sections of the Site;
(f) To inform you about our and/or our Affiliates’ programs, goods, and services and/or those of third parties in which we determine you may be interested;
(g) To communicate with you about your use of the Site and regarding the Provider and its Affiliates’ business;
(h) For any other purpose to which you consent;
(i) In any other way we may describe when you provide the information;
(j) To aggregate user information;
(k) To present our Site and its contents to you; and
(l) For any other purpose as we determine, at our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, public, and/or our Site, or to enforce and/or to report abuse or violation of the Site’s governing documents, or to comply with requirements of any applicable law.
6.2. We may also use and disclose to others the information we gather from you, including your Personal Data, as follows:
(a) To fulfill the purpose for which you provide the information;
(b) for any other purpose disclosed when you provide the information; and
(c) for any purpose to which you consent.
6.3. We do not sell your Personal Data to third parties. A “sale” of Personal Data under the CCPA is defined broadly to include the “selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means” the Personal Data of a user to another business or third party “for monetary or other valuable consideration”. If we decide to transfer the rights to the Site, we will inform you so you can forbid us to transfer your Personal Data with our business. If so, we will delete your Personal Data from the databases before a business transfer.
7. Permitted Disclosure
7.1. We may have to share your Personal Data with the parties set out below:
(a) Affiliates of the Provider to allow them to use and disclose your information for the Provider and/or its Affiliates’ business purpose (including, without limitation, evaluating the possibility of cooperation);
(b) Professional advisers, including lawyers, bankers, auditors, and insurers;
(c) Government bodies that require us to report processing activities;
(d) Third parties to whom we transfer or merge parts of business or assets of the Provider and/or one of its Affiliates, including in case of a merger, divestiture, restructuring, reorganization, dissolution, or other transfer of some or all of the assets of the Provider and/or one of its Affiliates, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
7.2. We require all third parties to whom we transfer your data to respect the security of your Personal Data and to treat it according to the law. We only allow third parties to process your Personal Data for specified purposes and under our instructions. Where we have knowledge that a third party is using or disclosing Personal Data in a manner contrary to this Privacy Policy, we will take reasonable steps to prevent or stop the use or disclosure of Personal Data and/or to obtain the third party’s deletion, destruction, anonymization or return of Personal Data.
7.3. Except as provided in this Privacy Policy, we will not disclose your information to unaffiliated third parties without your express consent.
8. Service Providers
8.1. We may employ third-party companies, individuals, and our own Affiliates to facilitate our Site (“Service Providers”), provide services related to the Site, collect information, respond to and send electronic mail, or perform other functions necessary to our business, or to assist us in analyzing how our Site is used.
8.2. These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. All data transfers are performed under the highest security regulations.
9. Cookies
9.1. We use cookies and other tracking technologies to recognize when users return to the Site. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to a user’s browser from a site’s computer and stored on a user’s computer’s hard drive. With respect to most computer systems, you may set your browser so that it does not accept cookies. If you do disable the use of cookies, you may not be able to use or experience some of the features of our Site.
9.2. Cookies are used for the purposes specified in this Privacy Policy — to provide a greater and better experience with us and for other related purposes.
9.3. We provide you with the option to decline all Cookies, except strictly necessary Cookies, by choosing “Reject All” in the Site’s Cookie Settings. Please note if you choose to opt out of the use of Cookies, you may still receive an opt-out Cookie so that your decision is saved. If you regularly delete your Cookies in your browser, the opt-out Cookie may be deleted as well. You will have to decide again whether to opt out of the use of Cookies or to accept them for use on our Site.
9.4. We use Strictly Necessary Cookies required to navigate our Site and to operate the basic functions of the Site. Examples of Strictly Necessary Cookies are cookies to remember your cookie preferences or to access secure areas of the Site. Without these Cookies, certain basic functions cannot be offered. Strictly Necessary Cookies are always active and will be placed without your consent. These Cookies cannot be disabled.
9.5. We use Statistics Cookies to collect information about how you use our Site. They identify, for example, your browser, operating system, the websites visited, the duration and number of visits to the website, the websites you have visited before, the websites you have visited most often, and the errors you have encountered during visits. The information collected is aggregated and anonymous. It does not allow the identification of a person. It only serves the purpose of evaluating and improving the usability of our Site.
Please note We do not use Marketing Cookies and Preference Cookies.
9.6. We use Cookies set by our Site (displayed in the URL window) (First-Party Cookies) and Cookies set by a third-party domain (not by our Site) (Third-Party Cookies).
9.7. From time to time, the Provider may change its Privacy Policy. We will post a notice of such changes, which notice will be accessible from the Privacy Policy link on our Site or may appear on the home page of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the Privacy Policy, as changed, and to its application to all information gathered before and after its effective date. We encourage you to periodically visit our Site and this Privacy Policy to check for any changes.
9.8. Contact Us
9.9.. Questions, comments, or requests related to your use of the Site regarding this Privacy Policy and the Provider’s information handling policies and procedures should be submitted to the Provider’s Corporate Communications department by e-mail as follows:
By e-mail: info@matrixdispatchllc.com